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Customer satisfaction as a determinant of customer retention among selected fitness clubs in Iloilo City
(2014)
Fitness has been one of the largest and fastest-growing industries in the world in the past decade. The Philippines is no stranger to the rapid growth and progress of fitness and a lot of organizations, both big and small, ...
Enterprise resource plan readiness assessment in Lolo Company, Chengde City, Hebei Province of China
(2014)
This Special Paper is a study of the Enterprise Resource Plan Readiness of Lolo beverage company - a typical beverage and food manufacturer. The study employed the descriptive method to analyze the present situation and ...
Customer relationship management practices among computer retail businesses in Iloilo City
(2014)
This Special Paper is a study of the Customer Relationship Management practices among computer retail businesses in Iloilo City. This study focused on the effectiveness of Customer Relationship Management Practices in the ...