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dc.contributor.authorSuarez, Florabel S.
dc.contributor.authorTragico, Gift D.
dc.date.accessioned2021-05-10T07:22:51Z
dc.date.available2021-05-10T07:22:51Z
dc.date.issued2005-11
dc.identifier.citationSuarez, F. S. & Tragico, G. D. (2005). Students’ level of satisfaction on institutional services of Central Philippine University (Research report). Jaro, Iloilo City : University Research Center, Central Philippine University.en_US
dc.identifier.urihttps://hdl.handle.net/20.500.12852/837
dc.descriptionAbstract only Full text availableen_US
dc.description.abstractThis study sought to determine the level of students’ satisfaction on institutional services of Central Philippine University. The Student Satisfaction Inventory, a researcher-made questionnaire, is composed of 80 items and divided into twelve services and was administered to 386 students enrolled for the first Semester of SY 2004-2005. Overall results revealed that students were “Satisfied” with the Campus Climate, Student Spiritual Life, Instructional Services, Student Centeredness, and Responsiveness to Diverse Populations; and “Slightly Satisfied” with the Campus Support Services, Service Excellence, Campus Safety & Security, Admission & Registration, Scholarships/Grants-in-Aid, and Academic Services; and “Neutral” with Fees & Billing Practices. Respondents were “Slightly Satisfied” with CPU’s services when they were classified according to sex, type of high school graduated from and type of student upon enrolment. On the other hand, the School of Graduate Studies, freshmen college students, Baptists, those who studied in CPU for a year or less, and coming from the provinces of Iloilo and Capiz where “Satisfied” with the University’s services whereas other colleges/department, high school, college students from other year levels and denominations, those who are enrolled in CPU for more than a year, and living within Iloilo City, Antique, Aklan, Guimaras, Negros Occidental, other Visayan provinces, and other countries were “Slightly Satisfied”. Results also indicate that students acknowledged CPU’s efforts in supporting and providing an environment that could help and enhance student’s total developmenten_US
dc.format.extentvii, 122 leavesen_US
dc.language.isoenen_US
dc.publisherCentral Philippine Universityen_US
dc.subject.ddcGSL 371.4072 Su12en_US
dc.subject.lcshCollege studentsen_US
dc.subject.lcshCentral Philippine Universityen_US
dc.subject.lcshCentral Philippine University--Students--Services foren_US
dc.subject.lcshCollege students--Services foren_US
dc.subject.lcshConsumer satisfactionen_US
dc.subject.lcshCollege students--Services for--Evaluationen_US
dc.titleStudents’ level of satisfaction on institutional services of Central Philippine Universityen_US
dc.typeTechnical Reporten_US
dcterms.accessRightsLimited public accessen_US
dc.description.bibliographicalreferencesIncludes bibliographical referencesen_US
local.relation.associatedcontenthttps://repository.cpu.edu.ph/handle/20.500.12852/936 2005-2006 Studyen
local.relation.associatedcontenthttps://repository.cpu.edu.ph/handle/20.500.12852/1719 2009-2010 Studyen
local.relation.associatedcontenthttps://repository.cpu.edu.ph/handle/20.500.12852/1718 2014-2015 Studyen


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