Developing a competency index for librarians: Benchmark for capacity building, LIS education, and continuing professional development

Abstract

Competence is always an evolving issue as it needs to adapt to the transformation in society. Library and information professionals are faced with the same societal changes in dealing with information, technology, and services. Knowledge and skills must also be aligned to the needs of the institution served. The development of a competency index has been a major task of library organizations. The American Library Association, Association of College and Research Libraries and Online Computer Library Center have created a competency index that will guide educators and employers on what to expect from information professionals. However, this may not be a one-size-fits-all considering the uniqueness of libraries based on geography, culture, language and other factors. Hence, this case study of two associations: the Vanuatu Library Association and Southeast Asia Theological Librarians was developed. The research describes how the competencies of two associations were created and explains the steps in developing a competency index that can be applied in a country or a region.