Strengthening LGU and CSOs partnership towards participative, responsive, and sustainable development

Abstract

The study is a technical assistance project that aimed to capacitate the tourism office of the City of Passi and the CSOs in the locality to effectively address the prioritized critical areas as identified in the Citizen-driven Priority Action Plan (CPAP) through a multi-stakeholder participatory approach. Specifically, the study aims to: 1. assess the current interventions or programs of the LGU tourism office to address the priority areas as identified in the CPAP; 2. present the results of the assessment to the stakeholders; 3. capacitate the stakeholders to develop the intervention/action plan that will effectively address the critical priority area identified; 4. capacitate the stakeholders to develop a monitoring and evaluation plan to ensure that the action plan is implemented, corrective measures are undertaken, and; 5. assess the results/outcomes of the technical assistance provided to the tourism office of the City of Passi and CSOs including the changes (if applicable) in the Citizen Satisfaction Index System indicators. The project used a multi-stakeholders’ participatory approach and was implemented in the City of Passi, Iloilo from November 22, 2016 to March 22, 2017. It focused on assessing the service delivery performance of the local government based on the citizen’s level of knowledge, availment, and satisfaction of the tourism promotion program/services of the tourism office. Sixty (60) sample respondents were selected using the multi-stage sampling technique.