Individual learning capability, organizational culture, and resilience as related to business performance of a maritime educational institution: Inputs to the development of an institutional plan

Abstract

The study examined the relationship of individual learning capability, organizational culture, and resilience with the business performance of a Maritime University to derive inputs in the development of an institutional plan. Business performance was measured using the financial statements and the internal stakeholders’ satisfaction of the services provided by the University. The investigation included the students, faculty and staff of the three academic campuses of the Maritime University situated in Western Visayas, Philippines. Financial statements were secured to measure financial performance. Quantitative data were gathered through survey questionnaires while qualitative data were collected through interviews to contextualize the individual learning capability, organizational resilience, organizational culture and the performance of the University. Results of the investigation revealed the positive relationship of both the individual learning capability, and the prevailing culture to organizational resilience; while organizational resilience was found to be significantly related to the satisfaction of students. The financial statements revealed the liquidity and solvency of the campuses that compose the University in the midst of a crisis. Inputs to the institutional plan of the University were recommended based on the results of the investigation.