The patronage for postal services at Central Philippines University departments/colleges: A descriptive analysis
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330Date
2005Author
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Abstract
Objectives of the Study
This study aims to determine the level of patronage of postal services of CPU departments/colleges/offices and the factors that influence this level of patronage.
The specific objectives of this study are:
1. To determine the type and volume of mails sent and frequency of mailing by departments/colleges/offices;
2. To determine the quality of services as perceived by the departments/colleges/offices in terms of reliability, speed, price, and convenience;
3. To determine the level of awareness of the departments/colleges/offices of Philpost services;
4. To determine the level of patronage of the departments/colleges/offices of Philpost;
5. To determine the reasons why departments/colleges/offices avail or do not avail of the mailing services offered by Philpost;
6. To determine whether the type and volume of mails sent and frequency of mailing by departments/colleges/offices is related to level of patronage;
7. To determine whether the quality of services as perceived by the departments/colleges/offices in terms of reliability, speed, price, and convenience is related to level of patronage;
8. To determine whether the level of awareness of the departments/colleges/offices of Philpost services is related to level of patronage; and
9. To analyse the strengths, weaknesses, opportunities, and threats of Philpost.
Description
Introduction and statement of the problem
Suggested Citation
Setias, A. S. (2005). The patronage for postal services at Central Philippines University departments/colleges: A descriptive analysis (Unpublished Master’s special paper). Central Philippine University, Jaro, Iloilo City.
Type
Special paperSubject(s)
Keywords
Department
School of Graduate StudiesDegree
Master of Business AdministrationShelf Location
GSL Theses 650.072 Se76
Physical Description
56 leaves