https://hdl.handle.net/20.500.12852/25 2026-05-18T03:54:20Z https://hdl.handle.net/20.500.12852/3835 Motivation towards compliance to the continuing professional development among certified public accountants as related to their professional practice: Basis for a career development plan Casios, Angela B. This study determined the motivations of Certified Public Accountants (CPAs) in academe and their status of compliance with the Continuing Professional Development (CPD), and its relationship with their professional practice in the Province of Capiz. Using the descriptive and inferential statistical tools, t-test, one-way ANOVA, and Pearson Correlation Coefficient (r), the educator’s profile and its relationship with their level of motivation, status of compliance, and professional practice was examined. The results revealed that there is a high level of intrinsic and extrinsic motivation regardless of their profile, with a significant difference in terms of sex and educational attainment. It was also found out that their professional practice was excellent across all of the five ethical standard variables in terms of integrity, objectivity, professional competence and due care, confidentiality, and professional behavior, respectively. However, in terms of their status of compliance to CPD, specifically on their Board of Accountancy (BOA)accreditation, particularly among CPA educators with lower income levels was notably low. There existed a highly significant relationship between their motivation and professional practice. The findings call attention to a need for support system intended for CPD programs, initiatives to pursue graduate education, and an ethics based faculty development program. These interventions aim to heighten motivation, address compliance gaps, and fortify ethical standards in the accounting education. Abstract only 2025-05-01T00:00:00Z https://hdl.handle.net/20.500.12852/3831 Heritage tourism: Status, challenges, and prospects for development in a Congressional District in Iloilo Nique, Ma. Paz Cecilia G. This study examined the status, challenges, and prospects for the development of heritage tourism in the First Congressional District of Iloilo using a survey–correlational design. The purpose was to assess stakeholder perceptions of the five A’s of tourism accommodation, accessibility, attractions, activities, and amenities while identifying differences and relationships across demographic and stakeholder classifications. A total of 100 purposively selected respondents participated, including local government officials and staff, tourism and hospitality entrepreneurs, and residents, all aged 20 to 75 with tertiary education units, travel experience, and visits to at least five heritage attractions. Data were collected from October 2024 to November 2024 using a validated, pilot-tested questionnaire and analyzed through descriptive statistics and inferential tests (Mann–Whitney U, Kruskal–Wallis H, and Spearman’s rho correlation). Findings revealed that attractions were consistently rated excellent, while accommodation, accessibility, activities, and amenities were satisfactory but uneven. Results show most issues on five A’s challenging except issues on activities that appear to be less challenging. Despite these constraints, prospects were encouraging, with most five A’s components rated highly viable except for accessibility which is rated as moderately viable. Significant differences were moderated by age, income, and travel experience, while education and civil status influenced perceptions of challenges. There was no significant difference in the opportunities for heritage tourism development according to classification. Correlation analysis showed that recognition of heritage assets was linked to greater awareness of challenges and that perceiving challenges was associated with stronger optimism about prospects. The study concluded that heritage tourism in Iloilo is resilient and promising, anchored by strong attractions but constrained by uneven supporting services. Abstract only 2025-11-01T00:00:00Z https://hdl.handle.net/20.500.12852/3830 Food safety knowledge and practices among street vendors in Iloilo City: Their influence on profitability Asong, Honey Jean B.; Cantomayor, Althea B.; Legaspi, Beny T., Jr.; Emboltorio, Jose Ma.; Deocampo, Joylove D.; Solomon, Jovie Anne M. This study “Food Safety Knowledge and Practices Among Street Food Vendors in Iloilo City: Their Influence on Profitability” was conducted to determine the food safety knowledge and practices among street food vendors in Iloilo City and their influence on profitability. The respondents of the study were the One Hundred (100) street food vendors located in Iloilo City who were chosen using purposive sampling technique. They were classified according to sex, age, educational attainment, and number of years vending. The study utilized a descriptive-correlational research design were the frequency and percentages, mean, Mann–Whitney U test, Kruskal–Wallis H test, and Spearman's Rho were used to analyze the collected data. The researchers used a survey questionnaire. Abstract only 2025-05-01T00:00:00Z https://hdl.handle.net/20.500.12852/3829 Customer experience management as a driver for preference and satisfaction in the service industry Sayson, Rizzalyn D.; Febrero, Johanna Cecille E.; Palmares, Ruby Victoria S.; Tamonan, Danica T.; Tangi-an, Angelyn S. This study determined the role of Customer Experience Management (CEM) as a driver of customer preference and satisfaction in the service industry, specifically focusing on modernized jeepney services in Iloilo City. The respondents of the study were passengers who regularly use modernized jeepneys as a mode of transportation. The study examined customer experience management in terms of customer expectation and customer experience, and how these influence customer preference and satisfaction. The study employed a quantitative, survey-correlational research design and utilized a researcher-made questionnaire as the primary instrument for data collection. A total of 200 respondents were selected using quota sampling. The data gathered were analyzed using frequency distribution, percentage, mean, standard deviation, analysis of variance (ANOVA), independent samples t-test, and Pearson’s r correlation. The results revealed that passengers had very high expectations and high levels of actual experience with modernized jeepney services. Overall, customer preference and satisfaction were rated high. Findings further showed that age had a significant effect on customer experience, while sex, civil status, and type of passenger showed no significant differences in customer preference and satisfaction. Correlation analysis revealed a significant relationship between Customer Experience Management, customer preference, and customer satisfaction. The study concludes that effective Customer Experience Management plays a vital role in enhancing commuter preference and satisfaction in the modernized jeepney service industry Abstract only 2025-11-01T00:00:00Z