https://hdl.handle.net/20.500.12852/68 2026-04-05T16:09:13Z 2026-04-05T16:09:13Z Almagro, Hanah D. https://hdl.handle.net/20.500.12852/3762 2026-03-19T08:00:37Z 2025-02-01T00:00:00Z

Level of compliance to the National Accommodation Standards among Department of Tourism accredited hotels Almagro, Hanah D. This study determined the level of compliance to the national accommodation standards among Department of Tourism-accredited hotels. The Philippine tourism industry is experiencing rapid growth, particularly in Iloilo City, leading to an expansion of the hotel sector. However, challenges exist regarding the effectiveness of the mandatory accreditation system and the consistency of compliance with national standards. This research aimed to understand the extent to which hotels in Iloilo City meet these standards and identify potential differences in compliance based on employee demographics, and customer characteristics. The study employed a survey research design using a structured questionnaire to gather data from 150 participants employees, and customers from five Department of Tourism-accredited hotels. Data analysis involved descriptive statistics (frequency count, percentage analysis, mean, standard deviation) and inferential statistics (Kruskal-Wallis H test, Wilcoxon Rank Sum Test) to explore differences across demographic variables. Findings revealed that hotels in Iloilo City generally conform to national accommodation standards, with full compliance in areas like food and beverage services and business practices. Consistent adherence to these standards was observed across different employee and customer profiles, suggesting uniformity in their assessments of the hotel compliance to standards regardless of their demographic characteristics. Recommendations include enhancing compliance in public areas, offering tailored guest services, and prioritizing continuous training and feedback systems to maintain consistent service quality and guest satisfaction across diverse demographics. Abstract only

2025-02-01T00:00:00Z Fang, Ning https://hdl.handle.net/20.500.12852/3671 2026-02-07T08:00:33Z 2025-07-01T00:00:00Z

The attractiveness of a tourist destination in China as related to repeat engagement among tourists: Inputs to an enhanced tourism development plan Fang, Ning This study aimed to determine the attractiveness of a tourist destination in China as related to repeat engagement among tourists and as inputs to an enhanced tourism development plan. There were 226 selected tourists in a tourist destination in Zhangjiakou City, China who participated in the study. A purposive-exhaustive sampling method was utilized in the selection of the participants. The study employed a quantitative research method and a researcher-made questionnaire was used for data collection. The statistical tools used included frequency count, percentage analysis, mean, standard deviation, Kruskal Wallis H test, and Mann-Whitney U test and Spearman Rank-Order Correlation Analysis. The study was conducted from January 2024 to July 2025. The results revealed that positive significant relationship exist between the attractiveness of tourist destination in China and the repeat engagement among tourists. These findings provide an important basis for developing an enhanced tourism development plan. Abstract only

2025-07-01T00:00:00Z Majeed, Khalda https://hdl.handle.net/20.500.12852/3666 2026-02-07T07:00:37Z 2025-05-01T00:00:00Z

Spending patterns and financial risks among 'Buy Now, Pay Later' (BNPL) consumers Majeed, Khalda This study aimed to determine the spending patterns and financial risks among BNPL Consumers in Iloilo City using a survey-correlational research design. The participants were 214 BNPL consumers selected through convenience sampling. Descriptive statistics included frequency count, percentage, mean, and standard deviation, while inferential statistics utilized the Mann-Whitney U test, Kruskal Wallis H test, and Spearman’s Rho at a 0.05 significance level. Findings revealed that BNPL consumers exhibited frequent purchasing behavior, a high tendency to make unplanned purchases, and often prioritized purchasing essential items, while the purchase of non-essential items occurred occasionally. This indicates that while BNPL is widely used for both planned and impulsive needs, consumers may limit non-essential purchases due to budget constraints or fear of excessive debt. Furthermore, perceived financial risk in terms of debt accumulation was rate high, while concerns about late fees and penalties were moderate, and financial instability was also perceived as moderate. This implies that although consumers recognize the dangers of debt, their experiences with payment penalties and financial pressure vary. Spending patterns differed significantly in terms of frequency of purchase when classified by sex, with males reporting higher frequent spending. Significant differences also emerged in terms of unplanned purchases and purchase of non-essential items with single consumers showing high tendency and frequent buying behavior, respectively. Perceived financial risks significantly differed in terms of debt accumulation and financial instability when classified by civil status and educational attainment, with higher perceived risks reported by single individuals and high school graduates, respectively. Lastly, a significant relationship was found between consumer spending patterns and perceived financial risks. Abstract only

2025-05-01T00:00:00Z Juntoria, Jazel May D. https://hdl.handle.net/20.500.12852/3627 2026-01-26T08:00:26Z 2025-05-01T00:00:00Z

A narrative inquiry into the financial journey of credit cooperative members in a higher education institution Juntoria, Jazel May D. This narrative inquiry-based study examines the University Employee Credit Cooperative in Iloilo City, Philippines, focusing on its role in promoting financial inclusion within higher education. Established in 2016, the cooperative has experienced limited growth, with few members and staff involved. The research explores members' experiences, highlighting the cooperative's benefits, challenges, and areas for improvement. Grounded in constructivism, the study emphasizes how personal experiences shape perceptions of the cooperative's effectiveness in borrowing, saving, and investing. Key obstacles identified include operational transparency, financial disclosures, and member engagement, which hinder growth. Utilizing Social Capital Theory, Financial Inclusion Theory, and Social Exchange Theory, the study sheds light on cooperative dynamics and the importance of governance and communication. Findings indicate that while the cooperative provides a steady income, significant challenges impede its expansion. The study recommends policy redesign, enhanced governance, and improved member welfare. Ultimately, this research aims to clarify the role of employee credit cooperatives in the Philippines and provide a framework for future studies and practical applications to enhance their sustainability and socioeconomic impact. Abstract only

2025-05-01T00:00:00Z