https://hdl.handle.net/20.500.12852/25 2026-04-28T13:20:11Z 2026-04-28T13:20:11Z Tumapang-Gallo, Kristylle Felice G. https://hdl.handle.net/20.500.12852/3792 2026-04-17T04:01:00Z 2025-05-01T00:00:00Z

Work motivation and job performance among employees of a government customs collection district Tumapang-Gallo, Kristylle Felice G. Work motivation was often linked with job performance; therefore, it is vital to study the influence of work motivation on job performance. The study aimed to determine the level of work motivation and job performance among employees of a government customs collection district. The respondents in this study were 56 employees of a government customs collection district. The data needed were gathered using the researcher-made questionnaire. The frequency count, percentage, mean, and Pearson’s r was used for statistical treatment, analysis and interpretation of data. The level of significance for all inferential statistics was fixed at .05. The researcher gathered the data through a researcher-made questionnaire for the year 2023 for a period of two weeks or 14 days from the date of the issuance of Ethical Clearance from the Research Ethics Review Board. The findings and results of the study revealed that majority of the respondents are female, married, over 40 years old, college graduate, with ten years and below years of service and are in the rank and file. The employees had very high levels of work motivation in terms of motivational factors such as achievement, responsibility, and growth opportunities but they only had high levels of work motivation in terms of recognition, the work itself, and advancement. Responsibility got the highest mean score. The employees had high levels of work motivation in terms of hygiene factors such as company policies and administration, supervision, interpersonal relationships, working conditions, and salary. Interpersonal relationships got the highest mean score. The employees had outstanding levels of job performance in terms of work knowledge, technical skills and teamwork but only very good level of job performance in terms of goal setting. Teamwork got the highest mean score. The results of the study indicate that work motivation consists of the motivational and hygiene factors simultaneously shows the results of a positive and significant effect on job performance. This means that overall work motivation has a positive influence on job performance and most factors contribute positively such as achievement, supervision and goal-setting among others. The strong positive correlation between Achievement and The Work Itself in this study supports the study of Ibrahim (2019) that there is a positive effect of regression coefficient of work itself on work achievement. The correlation linkage of this study between Supervision; and Interpersonal Relationship, Working Conditions, Salary, and Goal-Setting supports Lee & Kusumah (2020) who discussed that the efficiency of superiors in influencing the work performance and completion habits is shown by the quality of supervision. Employee productivity is significantly enhanced by employee motivation. Some research supported this conclusion by demonstrating that employee motivation was a strong predictor of productivity. One of the main factors influencing employees' productivity was motivation (Hanaysha and Majid, 2018). Work motivation in terms of motivational and hygiene factors could also improve and strengthen the job performance of the employees; thus, increasing productivity, and reducing of turn-over rate. This offers valuable insights in understanding the dynamics of work motivation and job performance in a government customs collection district. Abstract only

2025-05-01T00:00:00Z Yang, Yun https://hdl.handle.net/20.500.12852/3791 2026-04-17T03:00:27Z 2024-12-01T00:00:00Z

The moderating roles of tariffs and exchange rates on ASEAN trade facilitation indices and China's cross-border e-commerce export scale Yang, Yun This study aimed to determine the moderating role of tariffs and exchange rate on ASEAN countries Trade Facilitation Indices and China's Cross-Border E-Commerce Export Scale. Based on the characteristics of the development of CBEC, it constructed a trade facilitation evaluation system containing 4 primary indicators and 14 secondary indicators. The trade facilitation indices of ASEAN countries 2018-2022 countries was evaluated and compared using principal component analysis. An empirical research was conducted base on gravity model regression. The dependent variable of the model is China's CBEC export scale, the independent variable is the trade facilitation indices, and the rest of the explanatory variables include the GDP of the trading partner country, the total population, and the geographical distance between the two countries. This paper took tariff level and exchange rate as moderating variables and tests the moderating effect through regression analysis. The results of the empirical study showed that the trade facilitation index of ASEAN countries has a significant positive influence on China's CBEC exports. The tariff level and exchange rate have a negative moderating effect on the relationship between the independent variable is the trade facilitation index and the dependent variable CBEC exports. This implies in order to promote the development of CBEC exports, ASEAN countries may focus on promoting the trade facilitation. At the same time, attention should be paid to the influence of tariffs and exchange rates on CBEC exports to build a China-ASEAN free trade area. Abstract only

2024-12-01T00:00:00Z Owit, Bill Genmark G. Garcia, Beatriz Marie S. Gelera, Keilah D. Sazon, Cristine B. Efondo, Rico T. Padilla, Alaric Sidney John S. https://hdl.handle.net/20.500.12852/3775 2026-03-26T08:00:41Z 2025-01-01T00:00:00Z

Influence of online reviews on purchase decision among customers of an online shopping platform Owit, Bill Genmark G.; Garcia, Beatriz Marie S.; Gelera, Keilah D.; Sazon, Cristine B.; Efondo, Rico T.; Padilla, Alaric Sidney John S. This study sought to determine the influence of online reviews on purchase decisions among customers of an online shopping platform. Employing a descriptive-correlational design, data were gathered from 100 respondents in Jaro, Iloilo City, selected through quota sampling. The study aimed to determine the extent to which online reviews, such as content, star ratings, delivery service, and visual content, affected customer purchase decisions and whether demographic factors like age, sex, civil status, occupation, and income created significant differences in these influences. The findings revealed that online reviews significantly shaped how customers made their purchasing choices, with most respondents considering star ratings and detailed feedback essential for building trust in a product. Interestingly, factors like age and income did not drastically change how reviews were perceived, highlighting their universal importance. These insights underscore the critical role of online reviews in guiding decisions, fostering trust, and enhancing satisfaction. To maximize the benefits of this influence, the study recommended that businesses improve the credibility and accessibility of their review systems. It also suggested training programs and tools to better educate consumers on evaluating online feedback, empowering them to make more confident decisions. Abstract only

2025-01-01T00:00:00Z Fuentes, Jude Azucena, Angel Ann Besinio, Stella Fer Neturada, Angelica Marie https://hdl.handle.net/20.500.12852/3774 2026-03-26T03:00:34Z 2025-05-01T00:00:00Z

Factors influencing the development of Sari-Sari stores among selected towns of Iloilo Fuentes, Jude; Azucena, Angel Ann; Besinio, Stella Fer; Neturada, Angelica Marie The study examines multiple factors which shape sari-sari store progress in selected towns within Iloilo City. Non-probability sampling identified 100 sari-sari store owners so researchers selected participants at random from within this group. A researcher-designed face-to-face survey questionnaire collected data to identify critical and non-critical factors influencing the growth and sustainability of small retail businesses. The research period spanned from January 23 2025 to April 2025 during which time the authors produced research material, gathered data, executed analysis phases and delivered results. A quantitative survey research design analysis was implemented to investigate which predefined variables most effectively influenced sari-sari store development. Results showed owner age between 21 to 50 years had no meaningful effect on store development because this population falls within their productive years as entrepreneurs. The study discovered revenue had limited influence across all age groups except for older store owners above age 51. Store owners who were 51 years or older viewed revenue as a moderately important indicator for their store development. According to research findings customer presence alongside their actions showed minimal influence on retailers from every age group. Research findings indicate that employee factors became a primary driver behind sari-sari stores' expansion particularly among store owners between 18 and 20 years old who assigned the strongest weight to employee influence. The results showed investment capacity stood as a key factor because younger owners (aged 18–20) evaluated it as strongly important but older owners viewed it as moderately important. This research deepens Philippine micro-enterprise development knowledge by studying age-based business growth perceptions which help create targeted programs for small-scale businesses. Abstract only

2025-05-01T00:00:00Z